Groovy Pet Transport has been moving animals in and out of Indonesia since 1997 and works from its head office at Ruko Malibu ITC BSD, Blok A No. 8, in BSD City, Tangerang, with a branch in Surabaya. The company is a member of IPATA, the International Pet and Animal Transportation Association, which is the standard credential to look for when comparing pet shippers.

The relocation team handles export and import documentation, health certification, airline booking and crate requirements for destinations across Asia, Europe, North America and Australia, and the business reports having transported more than 15,000 dogs and cats. Because Groovy also runs a pet hotel, veterinary service, grooming salon and pet store, boarding and pre-flight vet work can be consolidated with the same provider rather than coordinated separately.

Office hours are Monday to Friday, 09:00 to 17:00 WIB, and the export-import consultants correspond in English by email and WhatsApp. For families in BSD, Bintaro and Alam Sutera the location is close to home, and it is a practical airport-side base for anyone shipping through Soekarno-Hatta.