Visa Agency by Flado Indonesia (PT Flado Indonesia Utama) operates a Jakarta office on the 8th floor of Plaza Mutiara in Mega Kuningan, alongside its original branch on Sunset Road in Seminyak, Bali. The agency specialises exclusively in Indonesian immigration paperwork and outbound visa processing, which makes it a practical choice for foreigners who need a single visa handled quickly rather than a full corporate services package.

Services cover the whole onshore and offshore visa spectrum: e-Visa on Arrival (B1/B2), tourist visas (C1, formerly B211A), single and multiple-entry business visas (C2, D1, D2, C12, D12), the various KITAS limited stay permit categories, plus extensions, conversions and bridging where a visa needs to be changed without leaving Indonesia. The Jakarta desk also assists with practical follow-on items such as opening an Indonesian bank account, converting a foreign driving licence and arranging local health insurance.

Flado communicates in English and runs live specialist support seven days a week via WhatsApp, Telegram, WeChat and web chat, with document delivery handled through JNE and Gosend. Payment is accepted in a wide range of methods including international cards, PayPal and QRIS, which is unusually flexible for an Indonesian visa agent.